ServiceNow Business Analyst
- Posted: October 14, 2023
- Full-time
- Washington DC Metro area (possibility for remote work)
- Accepting applications
LEIDIT is seeking a Business Analyst to be part of a growing team doing ServiceNow implementations and application development for a Federal Agency customer in the DC Metropolitan area. Contract provides enterprise support and requires working extensively with multiple stakeholders in support of growing customer requirements.
Skills shall include the following:
- Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.
Strong technical foundation and knowledge of the ServiceNow platform.
Proficient analysis skill and capability to identify downstream implications.
Exceptional communication skills.
The ability to develop and forge strong relationships and build consensus among competing stakeholders
Experience leading and facilitating business process review efforts, including evaluating business processes, anticipating requirements, and uncovering areas for improvement.
Excellent planning, organizational, and time management skills.
Exceptional requirements elicitation and facilitation skills.
Exceptional analytical and conceptual thinking skills.
In-depth understanding of requirements traceability.
Ability to:
- Gather critical information from meetings with various stakeholders and produce useful reports.
- Document the results of business process reviews, develop, and communicate optimization strategies to team members and Management.
- Effectively conduct meetings and presentations to share ideas and findings.
Work closely with business clients, technical staff, and management.
Ensure solutions meet business needs and requirements.
Responsibilities may include the following:
Represents project stakeholders throughout planning, development, and release processes.
Owns the relationship with project stakeholders to identify, model, and document business, process, and data requirements.
Works with Platform Support Team to develop release estimates.
Supports Platform Support Team in understanding business and test requirements.
Translates technical complexities to project stakeholders, ensuring understanding of design decisions.
How to apply
Send your resume by email to jobs@leidit.com please include a link to your LinkedIn profile.