ServiceNow Business Analyst
- Posted: Sep-20-2022
- Full-time
- Remote work
- Accepting applications
About the job
The Business Analyst will be part of a growing team doing ServiceNow implementations and application development for a Federal Agency customer in the DC Metropolitan area. Contract provides enterprise support and requires working extensively with multiple stakeholders in support of growing customer requirements.
Responsibilities
- Gather and analyze requirements through workflow analysis and customer feedback
- Translate business requirements into functional designs and workflows
- Steer/manage stakeholder interactions and meetings
- Evaluate feasibility with stakeholders
- Manage the development of the ServiceNow workflow automation on an aggressive timeline
- Serving as a direct liaison between the development team and the stakeholders.
- Draft agile stories, discuss and finalize the stories with developers
Required Skills/Certifications
- Experience as a business analyst
- Experience in the IT industry
- Knowledge of business processes, IT automation workflows and process mapping
- Experience with SDLC methodologies, including Agile
- Working familiarity with ServiceNow
- Willingness to undertake ServiceNow certification training
- Excellent oral and written communication skills in English
- Experience eliciting, capturing, and documenting requirements, processes, and workflows
- Experience de-conflicting opposing requirements
- Good interpersonal skills
Qualifications
- Bachelor’s degree or equivalent experience
- Fluency in Excel/spreadsheets, Visio, Word, PowerPoint, etc.
- Strong written, verbal and collaboration skills
How to apply
Send your resume by email to jobs@leidit.com please include a link to your LinkedIn profile.
