Over the past month, LEIDIT has achieved significant milestones across several product lines, including Hybrid Project Management, Software Asset Management (SAM), and ITSM Pro. Each of these achievements received a perfect 5 out of 5 customer satisfaction score, highlighting our team’s commitment to delivering exceptional service. These new Product Line Achievements (PLAs) are in addition to our existing successes in ITSM Standard, App Engine, and Hardware Asset Management (HAM), bringing our total to six PLAs.
Product Line Achievements Explained:
Hybrid Project Management: This PLA recognizes our expertise in blending traditional project management methodologies with agile practices, allowing us to deliver flexible and efficient project outcomes.
Software Asset Management (SAM): This achievement highlights our proficiency in managing software assets, optimizing software usage, and ensuring compliance, which helps our clients reduce costs and mitigate risks.
ITSM Pro: This PLA showcases our advanced capabilities in IT Service Management, including automation, predictive intelligence, and continual improvement, enabling us to provide smart, responsive IT services.
About LEIDIT
As a ServiceNow Certified Elite Partner, LEIDIT specializes in digital transformation and ServiceNow implementation solutions. Our PLAs recognize our measurable depth of skills, experience within specific product lines, and a track record of delivering outstanding customer experiences. Achieving these PLAs involves obtaining relevant certifications, completing numerous successful deployments, and maintaining high customer satisfaction scores.
Commitment to Excellence
“Achieving the ServiceNow Hybrid Project Management Product Line Achievement is a testament to LEIDIT’s unwavering commitment to excellence. It reflects the trust of our satisfied customers, the dedication of our certified experts, and the strategic investments we’ve made to deliver consistent, high-quality outcomes. This milestone isn’t about launching something new—it’s about recognizing the strength of what we’ve built and the value we continue to provide through proven expertise and customer success.” ~ Enver Malsia, Chief Technology Officer, LEIDIT
