CFTC’s 30-Day Asset Inventory Transformation
Client Background
The Commodity Futures Trading Commission (CFTC) is a U.S. federal agency responsible for regulating the derivatives markets, including futures, swaps, and options. As part of a broader effort to modernize IT operations and improve audit readiness, CFTC sought to transform its agency-wide asset inventory and validation process.
Challenges
CFTC’s existing inventory process relied on outdated scanning tools and manual workflows that required exporting and importing data between handheld scanners and EAMS. This approach introduced inefficiencies, delayed data availability, and lacked real-time visibility. In some cases, asset updates were not reflected in the system for hours or days, leading to data inconsistencies and operational friction. Field and remote teams had limited ability to validate assets quickly or accurately, and IT struggled to maintain up-to-date assignments across users, rooms, and locations.
Objectives
- Fulfill the contractual requirement to complete a comprehensive enterprise asset inventory by September 30, 2025
- Execute the inventory efficiently across multiple sites within a compressed post-approval timeline
- Minimize staff disruption by making the process quick and user-friendly
- Cross-reference inventory data with CFTC’s Enterprise Asset Management System (EAMS)
- Identify and update asset records to improve accuracy and utilization
Our Solution
LEIDIT delivered a ServiceNow-native solution built around automation, accuracy, and minimal user disruption—designed specifically for CFTC’s large-scale and multi-site environment. The solution was implemented within CFTC’s existing ServiceNow environment, requiring no additional licensing or funding.
- MobileScan App: A barcode-enabled mobile app reduced scan time from 3.1 minutes to under 30 seconds per asset. This 81% efficiency gain required minimal setup and could be used quickly by onsite teams with minimal training or interference.
- EAMS Reconciliation: Inventory data was matched against room- and user-level records in CFTC’s EAMS. This enabled real-time updates, data cleanup, and identification of underutilized or misplaced assets.
- Field Team Coordination: A rotating LEIDIT team traveled across five sites including Washington DC HQ across 10 floors, Chicago, New York, Kansas City, and Germantown. The team maintained daily tracking and ensured progress remained ahead of schedule.
- Future Capability – Remote Asset Validation Portal: A self-service portal for remote device validation, built in ServiceNow. This enhancement will empower remote users to confirm their assigned assets securely with minimal overhead.
Business Value and ROI
The engagement delivered measurable improvements in operational efficiency and strategic preparedness:
- Timeline Cut by Two-Thirds: Completed in just one month, down from a prior three-month cycle.
- 81% Faster Scanning: Device validation time reduced from 3.1 minutes to 36 seconds per asset.
- Minimal Staff Disruption: Most users were only engaged for a few minutes, preserving productivity.
- Real-Time Visibility: Dashboards and system integrations provided ongoing insight for IT, compliance, and leadership.
- Optimized Asset Utilization: EAMS updates helped surface unused or outdated assets for reallocation or decommissioning.
- Significant Efficiency Gains: Completed in one month compared to a three-month inventory cycle in 2019, driving substantial time and cost savings
- High-Confidence Inventory Process: Proven across five major locations and 9,000+ IT assets, setting the stage for repeatable future cycles.
Conclusion
Through barcode/serial number-enabled scanning, real-time dashboards, and integration with the Enterprise Asset Management System (EAMS), LEIDIT enabled CFTC to validate over 9,000 assets across five locations in just one month, completing the effort ahead of schedule.
By requiring only minutes of each employee’s time and proactively updating asset assignments by room and user, the project not only improved inventory accuracy but also uncovered opportunities to recover underutilized equipment. This engagement set a new agency benchmark for inventory efficiency, audit readiness, and lifecycle optimization.
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