How Leidit Transformed CFTC’s Asset Inventory in 30 Days

Client Background

U.S. Federal Agency · ServiceNow ITSM

Commodity Futures Trading Commission (CFTC) U.S. Federal Agency · 5 sites · 9,000+ IT Assets · ServiceNow ITSM

The Commodity Futures Trading Commission (CFTC) is a U.S. federal agency responsible for regulating the derivatives markets, including futures, swaps, and options. As part of a broader effort to modernize IT operations and improve audit readiness, CFTC sought to transform its agency-wide asset inventory and validation process.

Challenges

An Outdated Process Demanding Change

CFTC's existing inventory process relied on outdated scanning tools and manual workflows — creating inefficiencies, delays, and data blind spots.

Challenge 01

No Real-Time Visibility

Asset updates took hours or days to reflect in the system, leading to data inconsistencies and operational friction across teams.

Challenge 02

Slow Manual Scanning Workflow

Outdated handheld scanners required exporting and importing data between systems, averaging 3.1 minutes per asset — far too slow at scale.

Challenge 03

Limited Field Team Capability

Field and remote teams had limited ability to validate assets quickly or accurately, hampering multi-site coordination.

Challenge 04

Stale Assignment Records

IT struggled to maintain up-to-date assignments across users, rooms, and locations — creating audit risk and utilization blind spots.

Objectives

What Success Looked Like

CFTC defined five clear goals for the engagement — each tied directly to audit readiness and operational efficiency.

Fulfill the contractual requirement to complete a comprehensive enterprise asset inventory by September 30, 2025
Execute the inventory efficiently across multiple sites within a compressed post-approval timeline
Minimize staff disruption by making the process quick and user-friendly
Cross-reference inventory data with CFTC's Enterprise Asset Management System (EAMS)
Identify and update asset records to improve accuracy and utilization

Our Solution

ServiceNow-Native. Zero Extra Licensing.

LEIDIT delivered a ServiceNow-native solution built around automation, accuracy, and minimal user disruption — implemented within CFTC's existing environment, requiring no additional licensing or funding.

MobileScan App

A barcode-enabled mobile app reduced scan time from 3.1 minutes to under 30 seconds per asset — an 81% efficiency gain requiring minimal setup and training.

EAMS Reconciliation

Inventory data was matched against room- and user-level records in CFTC's EAMS — enabling real-time updates, data cleanup, and identification of underutilized assets.

Field Team Coordination

A rotating LEIDIT team traveled across five sites — Washington DC HQ (10 floors), Chicago, New York, Kansas City, and Germantown — maintaining daily tracking ahead of schedule.

Remote Asset Validation Portal

A self-service portal for remote device validation, built in ServiceNow. Empowers remote users to confirm assigned assets securely with minimal overhead.

Business Value & ROI

Measurable Impact, Real Results

81%

Faster Scanning

9K+

Assets Validated

Sites in 30 Days

66%

Timeline Reduction

Timeline Cut by Two-Thirds

Completed in just one month, down from a prior three-month cycle.

81% Faster Scanning

Device validation reduced from 3.1 minutes to 36 seconds per asset.

Minimal Staff Disruption

Most users were only engaged for a few minutes, preserving productivity.

Real-Time Visibility

Dashboards and system integrations provided ongoing insight for IT, compliance, and leadership.

Optimized Asset Utilization

EAMS updates surfaced unused or outdated assets for reallocation or decommissioning.

High-Confidence Inventory

Proven across five major locations and 9,000+ IT assets, setting the stage for repeatable future cycles.

A New Agency Benchmark

Through barcode/serial number-enabled scanning, real-time dashboards, and integration with EAMS, LEIDIT enabled CFTC to validate over 9,000 assets across five locations in just one month — ahead of schedule. The engagement set a new agency benchmark for inventory efficiency, audit readiness, and lifecycle optimization.

Want to Achieve Similar Efficiency?

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