LEIDIT Automates Fiscal Reporting for
Air Force Reserve Command
From manual, error-prone reporting to automated accuracy with ServiceNow — saving nearly 195 hours annually and eliminating funding errors entirely.
A Critical Reporting Process Held Back by Manual Effort
Air Force Reserve Command (AFRC) relies on a recurring fiscal reporting process to support funding distribution and financial decision-making for the Accelerated Mission Readiness Training (AMRT) program. The report plays a critical role in ensuring accurate allocation of funds — making both timeliness and accuracy essential.
Because the report is executed multiple times each month and used as a key operational input, inefficiencies in the process had a direct and ongoing impact on staff workload and confidence in the data.
ChallengesFour Problems That Demanded a New Approach
The previous process for producing the AMRT fiscal report was manual, time-intensive, and error-prone. Each execution involved interfacing with multiple systems and required a manual review of around 100 line items to verify funding distributions — taking up to five hours from start to finish.
ServiceNow Automation — From 5 Hours to Under 1 Minute
In partnership with ServiceNow, LEIDIT worked closely with AFRC to analyze the existing workflow and design a more efficient reporting process from the ground up.
Replacing Excel with an Automated ServiceNow Reporting Engine
LEIDIT developed an automated ServiceNow-based reporting solution that replaced the Excel-driven manual workflow with a streamlined and reliable process. Built-in validation allowed for immediate error identification and remediation — so rather than relying on a manually maintained formula set and extensive line-by-line review, the new report generated in under one minute. Any discrepancies could be immediately surfaced and flagged for the team to address, transforming a lengthy reconciliation process into one that was fast, repeatable, and far easier to trust.
- Up to 5 hours per report cycle
- Manual review of ~100 line items
- Multiple systems, no integration
- Error-prone despite extensive review
- No scalability as demands grew
- Under 1 minute per report cycle
- Automated validation, zero manual review
- Single integrated ServiceNow workflow
- Zero funding errors since deployment
- Fully scalable and repeatable
Immediate, Measurable Impact
The impact of LEIDIT's ServiceNow automation was immediate and measurable. AFRC now has a dependable, repeatable fiscal reporting process that has transformed how the team operates and how leadership trusts the data.
"By automating a manual and time-consuming process through ServiceNow, LEIDIT enabled AFRC to significantly improve efficiency and reporting reliability — providing a dependable foundation for ongoing financial reporting and future process optimization."
A Foundation for the Future
The AFRC engagement demonstrates what becomes possible when manual government processes are reimagined on the Now Platform. What once required hours of careful human effort now runs reliably in under a minute — with built-in accuracy and a scalable foundation for future reporting needs.
LEIDIT's deep understanding of both federal operations and ServiceNow's automation capabilities enabled a solution that delivers immediate ROI while positioning AFRC for continued efficiency gains as their reporting requirements evolve.
See What LEIDIT Can Do for Your Agency
Whether it's fiscal reporting, asset management, or complex workflow automation — LEIDIT brings 20+ years of ServiceNow expertise to every federal engagement.