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Automating Government Forms with AI: How LEIDIT Built GovForms

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Government agencies still spend weeks, sometimes months, processing standard forms manually. PDFs get emailed, reentered, reviewed, corrected, and reapproved. It is slow, error prone, and difficult to scale.

At LEIDIT, we built GovForms to change that.

In this recorded webinar, LEIDIT demonstrated how GovForms helps agencies digitize and automate government forms in minutes without heavy development.


The Problem
Manual Forms Do Not Scale

Across federal agencies, forms like SF 1449, SF 30, SF 1164, and OPM 71 are still managed through static PDFs and email chains.

This creates real friction:

Extensive manual data entry
Lack of data validation
Limited visibility into status of approvals
Slow turnaround times
Teams end up spending more time managing the process than creating desired outcomes.

The Solution
A Smarter, AI-Enabled Forms Platform

GovForms is a ServiceNow scoped application designed to turn manual form processes into connected, automated workflows from data entry through approval and final document generation. It includes a preconfigured library of U.S. Government forms that is deployed directly into ServiceNow.

Instead of hardcoding each form, the platform is built on a configuration-driven foundation, allowing agencies to scale quickly without development effort.

AI plays a key role in simplifying the experience by:

Automating configuration to suite Agency requirements
Helping guide users through form completion
Improving routing and data handling across workflows

Delivery
How It Works
01
Fill Out a Guided Digital Form
Instead of downloading a PDF, a user opens the form in ServiceNow and fills it out like a normal web form with the look and feel of the original PDF.
The system pre-populates data and guides them as they go, checks for errors, and hides anything that does not apply, so it is faster and harder to mess up.
02
Submit and Create a Record
When they click submit, the system does not just create a file.
It creates a tracked request in ServiceNow with all the data captured, so you can see who submitted it, what the status is, and where it is in the process.
03
Automatically Route and Process
The system then takes over.
It sends the form to the right people for approval, applies rules, and moves it through the workflow without emails or manual intervention.
04
Generate the Final PDF
At the same time, the system takes all the data entered and fills out the official government PDF for you, creating a complete, compliant document automatically.

On-Demand
See GovForms in Action

If your team is still relying on PDFs and email chains, the easiest way to understand the difference is to see it live. In this recorded demonstration, LEIDIT showcases how agencies can modernize form management using ServiceNow, workflow automation, and AI-assisted capabilities.

Key Takeaways

Government forms ready to deploy β€” no rebuilding required
How AI simplifies configuration, intake, and processing
How forms connect directly into ServiceNow workflows
A user-friendly experience that reduces manual effort and improves compliance
Next Steps

Access the on-demand webinar and presentation materials below.

Watch the Recording & Download the Slides →

Interested in seeing GovForms live and discussing your agency's requirements?

Request a Demo →

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