ServiceNow Mastery for Seamless Business Advancement

Driving innovation with ServiceNow Solutions, LEIDIT is committed to fostering your business success through respect, inclusion, and creative collaboration.

WHAT WE DO

LEIDIT: Optimizing ServiceNow for Achieving Business Milestones

At LEIDIT, we drive clients to harness the full potential of the ServiceNow platform. Our profound expertise in ServiceNow, combined with our undying commitment to fulfilling client aspirations, establishes us as a go-to ally for organizations aiming to refine their business procedures and boost operational efficacy. We address various business needs ranging from IT, employee-centric, customer-oriented, to creator-driven workflows. Our strategies not only simplify intricate operations but also automate routine responsibilities, ensuring smooth interactions for all stakeholders.

ServiceNow Solutions

Empowering Your Workflow with LEIDIT

IT WORKFLOW

Dive into enhanced IT service operations for a contemporary, captivating service experience. Utilize digital functionalities to proactively identify potential issues, amplify productivity, and offer adaptable services.

IT Service Management

Leverage the industry's leading ITSM solution to furnish robust services, optimizing productivity and crafting unparalleled experiences for your remote workforce.

IT Operation Management

Transform IT operations by integrating insights and promoting proactive responses. Use automation to preemptively detect and address issues, ensuring digital operations remain ahead of the curve.

Government, Risk, and Compliance

Equip your business with insights that promote decisions rooted in risk assessments. Integrate GRC to connect business, security, and IT, monitoring risks in real-time.

Operational Technology Management

Create a holistic action plan for your OT landscape to enhance efficiency and operational resilience.

Security Operations

Ensure a digitally secure environment by using SOAR and risk-based vulnerability management.

EMPLOYEE WORKFLOW

Boost employee morale and efficiency by providing a unified service experience across all departments, simplifying intricate procedures, and ensuring easy information accessibility.

HR Service Delivery

Increase workforce efficiency with smart, enterprise-spanning digital workflows.

Workplace Service Delivery

Foster a flexible, connected workspace, optimizing space usage and future planning through actionable insights.

Procurement Service Management

Realign work priorities, enhance productivity, establish benchmarks, and drive business value.

Supplier Lifecycle Management

Smooth supplier onboarding, foster collaboration, and streamline procurement.

CUSTOMER WORKFLOW

Craft seamless customer experiences that emphasize service efficacy and loyalty.

Customer Service Management

Transform your operations, ensuring that customer needs are swiftly and proactively met.

Financial Service Operations

Integrate digital workflows for banking, insurance, and wealth management to streamline operations.

Technology Provider Service Management

Provide an unparalleled customer experience using AI-driven proactive care.

Healthcare Service Management

Empower healthcare with insights and comprehensive data for practitioners and patients.

Public Sector Digital Services

Modernize government services, emphasizing a digital-first approach.

CREATOR WORKFLOW

Expedite app development by empowering developers with ready-made templates and modular building blocks.

App Engine

Craft apps with reduced complexity and greater inclusivity, ensuring a cohesive experience on a unified platform.

Automation Engine

Transform with hyper-automation capabilities, integrating all processes on a single platform.

Integration Hub

Efficiently merge ServiceNow with contemporary systems, ensuring smooth workflow connectivity.

Our Services

Application Development

Experience the expertise of the LEIDIT team in sculpting and meshing tailor-made customized applications to refine your business's IT blueprint.

Change Management

In today's rapidly evolving landscape, change is constant. Address today's challenges and seize the opportunities with our comprehensive change management services.

Design Services

Emphasizing user experience, we modernize workflows and applications, enabling businesses to provide digital experiences that elevate efficiency.

Project Management

With our Project Management services, you gain real-time insights into project progression, ensuring swift issue resolution and seamless team collaboration.

Integration

Our certified professionals will guide integrations, focusing on resolving business challenges swiftly.

Our Products

Pioneering Efficiency, Powering Success

At LEIDIT, our commitment to client success and operational efficiency goes beyond services. We have channelled our expertise in ServiceNow and years of industry experience into the creation of intuitive, user-friendly, and high-impact products. We’re thrilled to introduce our flagship applications: My Assets and Scrum Now. Crafted to cater to specific needs and challenges our clients face, these products offer streamlined processes and optimized outcomes.

Simplified Asset Management with "MyAssets"

Modern organizations require efficient ways to manage their growing inventory of assets, especially those assigned to their employees. "My Assets" by LEIDIT offers a groundbreaking approach to asset management by digitizing and simplifying the entire process.

Personalized Employee Dashboard: Enables users to verify, certify, or raise disputes regarding their assigned assets. Empower your employees by giving them a say in their asset management.
Efficient Asset Tracking: Get a bird's eye view on assets categorized by user, department, or location.
User-friendly Dispute Tracking: An intuitive system ensures that any asset disputes raised by users are efficiently captured, tracked, and resolved.
Comprehensive Overview: A central dashboard equipped with customizable graphs, charts, and widgets paints a clear picture. Monitor metrics like certified assets, yet-to-be-validated assets, and disputed assets at a glance.

The Ultimate Planning Poker Solution for Agile Teams

Turn your ServiceNow Agile teams estimation into a gamified experience. Whether you're planning your sprint or trying to reach a consensus on story points, ScrumPoker ensures a streamlined, integrated, and fun approach.

Optimize Your Records Management on ServiceNow with LEIDIT

LEIDIT presents a cutting-edge Electronic Records Management (ERM) solution, fully integrated with ServiceNow, designed to automate, simplify, and streamline your organization's ServiceNow records management practices.

Automatically apply a records disposition schedule to ServiceNow records based on specific metadata

Create, apply and remove holds for eDiscovery on ServiceNow records.

Automatically Identify and delete temporary ServiceNow records that are eligible for disposal.