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Tag: Digital Transformation

An old office copier sits in a city street, surrounded by crumpled paper, with pages flying into the air beneath the headline "Why Federal Forms Still Live in the Fax Machine Era."
  • Insights, News
Why Federal Forms Still Live in the Fax Machine Era

Open almost any federal agency’s forms process and you will find the same pattern. A form like SF-52,... Read More →

Graphic promoting a live webinar titled Automating Government Forms with AI featuring LEIDIT, ServiceNow, and Carahsoft logos
  • Events, Insights
Automating Government Forms with AI: How LEIDIT Built GovForms
LEIDIT is hosting a live webinar on June 30, 2026 to demo GovForms — a ServiceNow-native platform that... Read More →
AI-powered voice and virtual agent solution for public sector service delivery using ServiceNow
  • Case Studies, News
LEIDIT Delivers AI‑Powered Voice & Virtual Agents for a Large Public Sector Organization
LEIDIT delivered AI voice and virtual agents to streamline support services, reduce call volumes, and improve response times... Read More →
LEIDIT website launch announcement showing new homepage design across desktop, tablet, and mobile devices
  • News
LEIDIT Launches New Website for 2026
LEIDIT unveils its new website, highlighting ServiceNow solutions, MyAssets, and a clearer, results-driven approach to delivery.... Read More →
  • Case Studies, News
LEIDIT helped a U.S. federal healthcare agency go mobile-first using ServiceNow’s Now Mobile and Now Agent apps. The... Read More →
DRIVING NEXT-GENERATION CPQ SOLUTIONS THROUGH GLOBAL PARTNERSHIP
  • News
LEIDIT, in collaboration with RAQMEA and ServiceNow, delivered a next-generation CPQ solution that unified bid, quote, and contract... Read More →
  • Case Studies
Enterprise Asset Management Overhaul for a U.S. Federal Agency
Transformed IT visibility across 100+ global locations by deploying the 'My Assets' app. Our solution discovered 31,000+ previously... Read More →
  • Achievements
Global IT Asset Visibility with ‘My Assets’ App: A U.S. Federal Agency Success Story

Background: The U.S. Federal Agency operates across more than 100 locations globally, including about 20 within the U.S.... Read More →

  • Achievements, Case Studies

US Agency Cuts ServiceNow Upgrade Time by 75% Challenges: US federal agency was performing upgrades which were taking... Read More →

CFTC success story graphic highlighting LEIDIT’s MobileScan and its 77% reduction in asset audit time and labor costs.
  • Achievements, News
LEIDIT’s MobileScan: Revolutionizing Asset Management
MobileScan went live for the CFTC in January 2025, delivering a 77% reduction in time and labor costs... Read More →