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Category: News

An old office copier sits in a city street, surrounded by crumpled paper, with pages flying into the air beneath the headline "Why Federal Forms Still Live in the Fax Machine Era."
Why Federal Forms Still Live in the Fax Machine Era

Open almost any federal agency’s forms process and you will find the same pattern. A form like SF-52,... Read More β†’

AI-powered voice and virtual agent solution for public sector service delivery using ServiceNow
LEIDIT Delivers AI‑Powered Voice & Virtual Agents for a Large Public Sector Organization
LEIDIT delivered AI voice and virtual agents to streamline support services, reduce call volumes, and improve response times... Read More β†’
LEIDIT website launch announcement showing new homepage design across desktop, tablet, and mobile devices
LEIDIT Launches New Website for 2026
LEIDIT unveils its new website, highlighting ServiceNow solutions, MyAssets, and a clearer, results-driven approach to delivery.... Read More β†’
LEIDIT Automates Fiscal Reporting for Air Force Reserve Command – Saving 195 Hours Annually
See how LEIDIT used ServiceNow to replace a 5-hour manual fiscal reporting process for AFRC with an automated... Read More β†’
LEIDIT heads to ServiceNow Knowledge 2026 as a Bronze Sponsor β€” find us at Booth #4733, May 5–7... Read More β†’
Earth Day 2026 – How Responsible AI Use Can Support a Happier Earth | Leidit
Faced with a manual, 3-month inventory cycle, the CFTC partnered with Leidit to modernize their IT operations. Leveraging... Read More β†’
Faced with a manual, 3-month inventory cycle, the CFTC partnered with Leidit to modernize their IT operations. Leveraging... Read More β†’
A new version of MYAssets Validation is now published on the ServiceNow Store, introducing enhancements to strengthen audit... Read More β†’
LEIDIT helped a large federal healthcare agency modernize its Security Incident Response with ServiceNow. By streamlining workflows, improving... Read More β†’
A federal agency modernized its global asset management with LEIDIT’s ServiceNow EAM, centralizing data, improving accuracy, and reducing... Read More β†’